Thank you for shopping at JaiBell Accessories. We strive to provide you with high-quality products and excellent customer service. However, we understand that there may be situations where you need to return or exchange a product. We want you to be completely satisfied with your purchase from JaiBell Accessories. If you are not satisfied with your order, we offer a hassle-free refund policy outlined below:
Please read our refund policy carefully to understand your rights and options.
Returns:
- You may return items within 5 days of receipt for a full refund or exchange.
- Items must be unused, in their original packaging, and with all tags attached.
- To initiate a return, please contact our customer support team at email: jaibellish@gmail.com or phone: 1-888-404-3555 X-1 with your order details and reason for the return. We will provide you with further instructions on how to return the item(s).
Refund Process:
- To request a refund, please contact our customer support team at email: jaibellish@gmail.com or phone: 1-888-404-3555 X-1 with your order details and reason for the refund.
- Our customer support team will review your request and guide you on the next steps.
- If your refund request is approved, you will be provided with instructions on how to return the product.
- Once we receive and inspect the returned product, we will initiate the refund process.
- The refund will be processed using the original payment method within 7-10 business days after we receive the returned item.
Non-Refundable Items:
- Certain items are not eligible for refunds, including:
- Gift cards
- Personalized or Customized items are not eligible for a refund unless they are defective or damaged upon arrival.
- Perishable goods
- Intimate or sanitary products
Return Shipping:
- If the return is due to our error or a defective product, we will bear the return shipping costs. We will provide you with a prepaid shipping label or arrange for a pickup.
- If the return is for any other reason, you will be responsible for the return shipping costs.
Exchanges:
- If you wish to exchange a product for a different size, color, or model, please contact our customer support team at email: jaibellish@gmail.com or phone: 1-888-404-3555 X-1
We will guide you through the exchange process, subject to availability.
Cancellations:
- If you wish to cancel your order, please contact our customer support team at phone: 1-888-404-3555 X-1 as soon as possible. If the order has not yet been shipped, we will cancel it and issue a full refund.
- If the order has already been shipped, you may follow the regular refund process mentioned above.
Please note that this refund policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.
If you have any further questions or require assistance regarding our refund policy, please don't hesitate to contact our customer support team at email: jaibellish@gmail.com or phone: 1-888-404-3555 X-1. We are here to help!